- In the video, the products are still in their original form (the video before delivery).
- Products have not been utilized.
Errors by the manufacturer
When the goods contain flaws such as incorrect kinds or manufacturer’s defects, the Queen Hair firm will cover the shipping costs.
Mistakes made by customers
Customers are responsible for the shipping price when difficulties arise as a consequence of their actions.
Customers can only obtain reimbursements on Paypal or payment systems if their items fulfill the Queen Hair requirements.